Gym Membership Billing Software

Failed membership payments are the silent killer of gym revenue. Industry data shows 10-15% of recurring gym payments fail each month. Most processors just decline and move on. That failed payment becomes a cancelled membership, a lost member, and months of recurring revenue gone.

Unison's smart billing system treats failed payments as recoverable revenue, not lost causes. When a card declines, our system doesn't just try again blindly—it uses intelligent retry logic based on why the payment failed and when it's most likely to succeed.

Card expired? We prompt the member to update before billing fails. Insufficient funds? We retry on optimal days (typically after paydays). Temporary bank hold? We retry within hours when holds typically clear. Processor error? We route through backup networks.

The results speak for themselves. Our gym clients typically recover 25-35% of payments that would have failed permanently with standard processors. On a 500-member gym at $50/month average, that's potentially $6,000-9,000 in annual revenue recovered—revenue that was walking out the door.

Beyond recovery, we prevent failures before they happen. Automatic card updater refreshes expired cards behind the scenes. Pre-dunning emails remind members of upcoming charges. Account updater catches card replacements from banks. These proactive measures reduce initial failure rates by 20-30%.

Membership management integrates with billing seamlessly. Freeze requests, plan changes, and cancellations process automatically. Proration calculates correctly. Upgrade/downgrade paths work smoothly. Your front desk handles billing questions confidently because the system handles the complexity.